Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how HighQ Power Oy processes personal data when you visit highq-power.com, submit an enquiry or otherwise communicate with us.
The data controller is:
HighQ Power Oy
Business ID: 3544434-9
Lapinlahdenkatu 16
00180 Helsinki
Finland
Represented by: Kengo Tashiro, CEO
Person responsible for privacy: CEO
Email for privacy enquiries, complaints and rights requests: contact@highq-power.com
When you contact us through our website or by email, we may process:
We use this information to receive, route and respond to your enquiry and to manage related business communications.
Under the GDPR, this processing is based on our legitimate interest in responding to business enquiries. Where your request concerns entering into an agreement with you personally, processing may also be necessary to take steps at your request before entering into a contract.
Providing your information is voluntary. However, we may be unable to respond if you do not provide an email address and sufficient information about your enquiry.
When you access the website, our hosting and security infrastructure may process technical information such as:
This information is processed to deliver and protect the website, prevent misuse and diagnose technical problems.
Under the GDPR, this processing is based on our legitimate interest in operating a secure and functional website.
With your consent, we use Google Analytics 4 to understand how visitors use the website.
Analytics information may include:
We use this information to measure website performance and improve our content and user experience.
Analytics cookies are activated only after you provide consent. You may withdraw or change your consent at any time through the Cookie Preferences link in the website footer.
We use CookieHub to manage cookies and consent preferences.
Necessary cookies are used for essential website functions, security and remembering your cookie choices. They cannot be disabled through the cookie-management panel.
Analytics cookies, including Google Analytics cookies, are used only according to your consent preferences.
Our CookieHub panel provides an up-to-date list of the cookies used on the website, including their providers, purposes and expiration periods.
CookieHub may store a pseudonymous consent identifier together with technical information such as the consent version, anonymised IP address, approximate country, browser information and the date and time of your choice. These consent records are retained for up to 12 months.
Personal data may be processed by:
Access within HighQ Power Oy is limited to authorised personnel whose responsibilities require access to the relevant information.
These providers process personal data according to their applicable contractual and data-protection obligations.
We do not sell personal data.
HighQ Power Oy operates through offices in Finland and Japan. Authorised employees in these locations may access enquiry and correspondence data where necessary to respond to you and manage related business communications.
Personal data connected with this website may be processed within the European Economic Area, Japan and the United States.
Where required, international transfers are protected through recognised safeguards such as adequacy decisions, the EU–U.S. Data Privacy Framework or European Commission Standard Contractual Clauses.
Further information about applicable transfer safeguards may be requested by contacting us.
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy.
Our normal retention periods are:
Information may be retained for longer where necessary to meet legal, accounting or contractual obligations, or to establish, exercise or defend legal claims.
Aggregated or anonymised statistical information that no longer identifies an individual may be retained for longer.
At the end of the applicable retention period, personal data is deleted or anonymised unless continued retention is required by law or is necessary for legal claims.
Depending on the applicable law and circumstances, you may have the right to:
You may exercise your rights by emailing contact@highq-power.com.
We may ask for information necessary to verify your identity. Under the GDPR, we normally respond within one month, subject to any legally permitted extension.
You may lodge a complaint with the Office of the Data Protection Ombudsman of Finland or another competent supervisory authority. Where Japanese law applies, you may also contact the Personal Information Protection Commission of Japan.
Privacy complaints are reviewed by the CEO or an appropriately authorised member of the management team.
We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.
We use reasonable organizational, human, physical, and technical security control measures to protect personal data against unauthorized access, alteration, disclosure or loss.
However, no internet-based service can be guaranteed to be completely secure.
We may update this Privacy Policy when our practices, service providers or legal obligations change.
The latest version will always be published on this page with an updated revision date.
